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1.3 Based on 53 reviews
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    • Unfortunately it would take multiple months 1
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    • False advertising 5
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  • From mobile
  • 12 hours ago
  • #925623

Had to use data to write this review, havent been able to use the internet in 3 days due to *** service

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I've had TDS Telecom DSL internet for 10 years. I pay for 12 or 15mbps and have not had anywhere near that speed except when I've contacted tech a handful of times over the years but the speed never lasted. I finally filed a complaint with the FCC a month ago and decided to check my speed recently and I have had near 12mbsp for speed the last couple of times I've checked. I suggest you do the same to see if it helps you out also! I have... Read more

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  • From mobile
  • 1 day ago
  • #924890

TDS Is horrible. They sneek fees in without informing you. When I first began service with them, I paid $87 a month for cable and internet. Now I am currently paying $190 for those same services. I'm shopping around for better companies.

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The internet speeds were not terrible, roughly on par with national data rates/per cost. I used a personally owned router/modem. The major issue is customer service. Excessively long wait times coupled with the fact that most customer service representatives seem to be unable to give a concrete answers on topics such as pro-rated data and account issues. Another major issue was setting up disconnection/account termination. Twice I was... Read more

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The fact that I am not able to speak with a supervisor with a complaint I have is enough to *** me off. The heart of the matter is that I have been charged a 20 overage fee for the last 6 months after TDS change their data plan. I was told I had unlimited access and now I find out they made a change to their data availability without giving me a chance to decline, accept, nothing. As far as I am concerned you S.O.B.'S stole from me and this... Read more

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I am glad people are complaining. When I moved to my present location in Indiana 3 years ago, my download speed was about 12Mbps. Not great but acceptable. Now in the evening, sometimes it is barely 3-4. I have called and complained since March. I was told then it will be fixed by the end of August. When I called early summer, I was told by September sometime. Now, they won't even tell me. If i could drop TDS, I would but there is no... Read more

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TDS = tedious We live out in a rural area where the ONLY option for internet is TDS. I tried a local wireless internet provider and they couldn't help, telling me that I was in "TDS Land" (i.e. monopoly). *** TDS LAND!!!! I can deal with *** customer service, I can deal with outages caused by some gomer driving into a pole, but I cannot put up with the *** internet "connection" they provide. It's DSL. let's start there. The further away... Read more

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This company gets away with their poor customer service and horrendous treatment of customers because they are the only option in many rural areas. the fact that they can't create a functioning website says a lot about their abilities in general. I am hopeful that one day they will have competition in rural areas and I will never ever use their services again. If you have other options I suggest that you go with anyone but TDS. They are... Read more

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Where do I begin. The websites are horrible and redirect you all over. Wait times are 30 minutes...and thats for chat which sends you to the wrong place. Here are the agents I spoke with: John USRQLE- Sorry we can't do anything. Chris 855-695-8368 Supervisor Repair This is not billing we can only talk about your repair problems. Liz 608-664-0490 Manager- "We are in the wrong place." "I cannot do anything for you." Finally said... Read more

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In the 2nd quarter of 2015, as the Landlord, I was forced to begin an eviction process, using a solicitor to kick-start the process, costing £970. Dole Tenant eventually went into hiding on 27th. July 2015 before they could be served. In an effort to wrap this up with the TDS (Tenancy Deposit Scheme) and get back expenses incurred to formally evict the tenant, I am still struggling with TDS, whose “rules” are 1) spend yet MORE money I simply... Read more

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