I have had TDS for a few years now and have nothing but problems. Last night I was getting speeds of 72kbps when I am paying for 5mbps.
They say its up to 5 megs but they only do that so they don't get in trouble with the FCC which I have filed a complaint. I have friends who have comcast who get 50mbps and are paying the same as me. They have 1 node in my town which is over capacity and since they released fiber in the next town over they have slowed our speeds even more. They say I can go elsewhere for internet but they know *** well that there is no one else other than satellite internet which cant give me the speeds I need for my business or gaming use.
They wont give any credits or price breaks. They even know their speeds are *** because they receive multiple complaints from me and neighbors.
They offer no solution or remedy other than to go elsewhere. I am currently petitioning the town to get comcast in our town.
Product or Service Mentioned: Dsl Internet Service.
Reason of review: Bad quality.
Monetary Loss: $4000.
Preferred solution: Price reduction.
I didn't like: Slow speeds, Unreliable.